Frequently Asked Questions

Vana is the AI formatting assistant built into DocToPrint. After your PDF is generated, you can chat with Vana in plain English to request changes — for example, "use a larger font", "switch to cream paper", or "add Roman numeral chapter numbers". Vana translates your request into formatting settings and regenerates the PDF. Vana is a layout tool, not an editor — it does not rewrite or proofread your content.

DocToPrint supports four standard trim sizes: 5×8, 5.5×8.5, 6×9, and 8.5×11. These cover the most common paperback and trade formats used by KDP and IngramSpark. The default is 6×9.

You can choose trim size, paper color (white or cream), body font, heading font, chapter heading style (classic, modern, minimal, ornate), section divider style, font size, line spacing, drop caps, chapter number style (none, Arabic, Roman, spelled out), and page number position.

DocToPrint is a formatting service that converts your Word DOC or DOCX manuscript into a clean, professional print-ready PDF interior — suitable for KDP, IngramSpark, or your local printer. You upload your file, choose your layout settings, and get a downloadable PDF in minutes.

DocToPrint accepts Microsoft Word files only — .DOC and .DOCX formats. It is not designed for InDesign files, PDFs, Google Docs exports with complex formatting, or other layout tools. Files must be 50 MB or smaller.

Yes. DocToPrint supports Google Sign-In as well as traditional email and password registration. On the login page, click the Google button to authenticate with your Google account — no separate password is needed.

Each credit lets you format one book. You purchase credits upfront and use them whenever you are ready — there is no subscription. Credits never expire. Plans: Single Book (1 credit, $19), 10-Book Pack (10 credits, $139 / $13.90 each), 25-Book Pack (25 credits, $237 / $9.48 each).

No. Credits never expire. You can buy a 10-Book Pack or 25-Book Pack today and use the credits months or years later — one project at a time.

DocToPrint accepts all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. No PayPal or bank transfer options are available at this time.

No. One credit covers one project for as long as you need to work on it. You can re-upload your manuscript, adjust formatting options, and regenerate the PDF as many times as you like within the same project without spending another credit. Credits are consumed one-per-project, not one-per-generation.

If there are specific formatting issues in your generated PDF — a chapter heading that did not render correctly, a section break in the wrong place — you can submit a Human Fix request. Describe the page or section, what the problem is, and what you want instead. The DocToPrint team will review and deliver corrected files. Human Fix is for formatting corrections only, not writing, editing, proofreading, or custom design work.

Structure detection works best when chapter titles are on their own line and formatted consistently — either as Word Heading styles or as clearly standalone lines like "Chapter 1" or "PART TWO". If detection fails, Vana will open a chat explaining what to fix. Update your Word document, re-upload it to the same project, and the structure will be re-detected automatically.

When you upload your Word file, DocToPrint uses AI to automatically detect your chapters, front matter, and back matter sections. You then review and confirm this structure before the PDF is generated. If chapter headings are not clearly marked in the Word file, detection may be incomplete — the AI assistant Vana will guide you on how to fix the source document.

Once a print PDF has been generated for a project, the title and author name are locked to protect the integrity of the files already produced. You can still edit the subtitle. If you need to correct the title or author, start a new project — it will use one credit.

When your PDF is ready, the result page shows a download link. This link is a secure, time-limited URL that expires after 24 hours. If the link has expired, simply return to the project's result page and a fresh download link will be generated automatically.

Yes. If your manuscript has changed or the structure was not detected correctly, you can re-upload a new .DOCX or .DOC file to the same project at any time before or after generating a PDF. Re-uploading replaces the previous file and triggers a fresh structure detection. This does not consume an additional credit.

Most PDFs are ready within one to three minutes. Generation runs in the background — the page will update automatically when your file is ready. If a job appears stuck for more than ten minutes, contact support with your project ID.